Subprocessors
Last updated: 6 July 2026
Ease uses the third parties below to process data on its behalf in operating the service. Because messages and shared media are end-to-end encrypted on the device before they are sent, no subprocessor can read message content; the infrastructure holds ciphertext it cannot decrypt.
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Hetzner Online GmbH | Cloud hosting and compute for the Ease services | All service data. Message content is stored only as end-to-end-encrypted ciphertext. | European Union |
| Wasabi Technologies | Object storage for shared media | Encrypted file ciphertext. Keys are held on user devices, not by the storage provider. | United States / European Union |
| Resend | Transactional email delivery (sign-in codes) | Email addresses and one-time codes | United States |
| Twilio | SMS delivery (sign-in codes) | Phone numbers and one-time codes | United States |
| Amazon Web Services (KMS) | Key management for unsealing at-rest encryption | Encryption keys only. No customer content. | European Union |
Changes
We update this page when the list changes. Enterprise customers can request advance notice of new subprocessors as part of a data processing agreement. Questions: security@securegroupchat.com.